Many clients have generously offered feedback and suggestions ever since our newest website went live. Our “Frequently Asked Questions” section – and specifically our minimum asset requirements for new clients – prompted questions that I thought were worth answering for everyone.
By way of background, a heartfelt “thank you!” is where we’ll start. Almost 15 years of generous client referrals led us to this point. Without your advocacy, we simply wouldn’t have to worry about practice capacity. It took roughly 12 years for us to reach $100M in managed investments, but we’ve nearly doubled that figure in the three years since. Accelerated growth meant we either needed to scale our staff and operations, including adding new advisors, or reign in our rate of growth. It was a hard choice since scaling operations would mean spending less time with clients and more time managing staff and advisors. Raising minimums could make our clients feel awkward about referring their friends and colleagues. In the end, we raised minimums in hopes of slowing growth and promoting continuity in our practice and our client relationships.
Despite our new minimums, we hope you’ll never worry about referring a friend or colleague. Here’s why:
- We would be honored to spend a complimentary 60-90 minutes with anyone interested working on their finances. We didn’t get into financial planning to work exclusively with people who have millions of dollars. We would be thrilled to offer our time and actionable advice to anyone who wants to be more thoughtful about the organization of their finances.
- If your referral wants more help than we can offer them, we have vetted fiduciary advisors with whom we would be thrilled to connect them. Financial services is a shark tank. We can help ensure your friend understands the landscape of options, including the difference between fiduciary advice and sale of financial products for commissions.
- People don’t like to talk about money, so there’s often more going on financially than meets the eye. Your friend might be a great fit for our services even if it’s not completely obvious. No reason to worry either way: just send them our way and we’ll make sure they benefit from your effort.
- Lastly, though importantly, we can’t afford to stop growing entirely! We still need your help. And in exchange we will work as hard as ever to ensure any referral you make truly benefits from a meeting with us and that the experience reflects well on you.
Thanks again for all your help through the years. Please let us know if you have any follow-up questions. Or a friend to refer : )